Effective Date: February 7, 2025
Introduction
At Prasad Cosmetic Surgery, we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or staff.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, and other identifying details.
- Medical Information: Health history, treatment records, and other health-related data necessary for care.
- Payment Information: Credit card details or insurance information for billing purposes.
- Website Data: IP addresses, browser type, and activity on our website (e.g., forms submitted).
How We Use Your Information
Your information may be used for the following purposes:
- Treatment: To provide medical care and coordinate with other healthcare providers as needed.
- Payment: To process payments or insurance claims for services rendered.
- Healthcare Operations: For internal purposes such as quality assurance and compliance with legal obligations.
- Communication: To send appointment reminders or respond to inquiries.
Disclosure of Information
We may share your information under the following circumstances:
- With healthcare providers involved in your care.
- With insurance companies for billing purposes.
- As required by law (e.g., court orders or public health reporting).
- With authorized family members or caregivers when necessary.
We will not disclose your information for marketing purposes without your explicit consent.
Data Protection
We implement strict security measures to protect your personal and medical data from unauthorized access, alteration, or disclosure. This includes secure storage systems and encrypted communication channels.
Your Rights
You have the right to:
- Access your medical records upon request.
- Request corrections to inaccurate information.
- Restrict certain uses or disclosures of your data.
- File a complaint if you believe your privacy rights have been violated.
To exercise these rights, please contact our office in writing at the address provided below.
Cookies and Website Data
Our website uses cookies to enhance user experience and analyze traffic. By using our website, you consent to this use. You can adjust cookie settings in your browser at any time.
SMS
At Prasad Cosmetic Surgery, we value your privacy and are committed to protecting your personal information. This explains how we handle the information you provide when you opt-in to receive SMS communications from us.
Collection and Use of Information
- When you opt-in to our SMS messaging program, we may collect your phone number and any personal information necessary for communication purposes.
- This information will only be used to send appointment reminders, important updates, or other relevant patient communications related to your care.
Confidentiality and Data Protection
- Your phone number and personal information will never be shared with third parties for marketing or other purposes without your explicit consent.
- All information is kept confidential and securely stored in compliance with applicable privacy laws.
Opt-In and Opt-Out Options
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You can opt-in to receive SMS messages by:
- Verbally consenting during a conversation with our staff.
- Submitting an online form with explicit SMS opt-in consent.
- Checking the SMS consent box on paper forms provided at our clinic.
- To opt-out at any time, simply reply "STOP" to any SMS message you receive. You will receive a confirmation message, and no further messages will be sent.
Message Frequency and Charges
- Message frequency may vary depending on your care needs, but typically, you may receive up to 2 messages per week.
- Standard message and data rates may apply based on your mobile carrier's pricing plan.
Security Measures
We implement strict security protocols to protect your data from unauthorized access or misuse. However, please note that electronic communications are not entirely risk-free.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or wish to file a complaint regarding your privacy rights, please contact us:
Prasad Cosmetic Surgery
633 3rd Avenue (between 40th and 41st St) Suite 13D New York City, NY 10017
(212) 265-8877
contact@prasadcosmeticsurgery.com
Thank you for trusting Prasad Cosmetic Surgery with your care.